Welcome to the Complaint and Case Information Portal. You can use the Complaint and Case Information Portal to find information related to complaints and cases. The Portal is updated twice per day. Cases appear five days after notice of opening is sent. Complaints appear five days after notification that a determination has been made is sent. Information regarding some complaints and cases may be publicly available sooner than five days after notice is sent, but due to system limitations, the information cannot show on the portal until five days after notice is sent.

NOTE: In using the Complaint Search, a status of "case open" means that a complaint was opened into a case and an investigation is now pending. For the current status of the matter, please check in the Case Search. Results that return "N/A" designate information that is not currently publicly available or cannot populate in the portal due to system limitations. Such information may be available through a public records request."